1. Introduction

Revoyager ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Register for an account
• Submit a travel inquiry or booking request
• Contact us through forms or email
• Subscribe to our newsletter
• Apply as a partner or DMC

This information may include:

• Name and contact information (email, phone number, address)
• Travel preferences and requirements
• Payment information (processed securely through third-party payment processors)
• Passport and identification details (when required for bookings)
• Special requirements (dietary restrictions, accessibility needs, etc.)

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

• IP address and location data
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website
• Device type and screen resolution

3. Cookies and Tracking Technologies

3.1 What Are Cookies

Cookies are small text files that are placed on your device when you visit our website. We use cookies and similar tracking technologies to enhance your experience and analyze site usage.

3.2 Types of Cookies We Use

3.3 Managing Cookies

You can manage your cookie preferences at any time by visiting our Cookie Settings page. You can also control cookies through your browser settings.

4. How We Use Your Information

We use the information we collect for the following purposes:

• Processing and managing your travel bookings
• Communicating with you about your inquiries and bookings
• Providing customer support
• Personalizing your experience on our website
• Sending marketing communications (with your consent)
• Improving our website and services
• Complying with legal obligations
• Detecting and preventing fraud

5. Information Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party companies that help us operate our business (payment processors, email services, analytics providers)
• Travel Partners: DMCs, hotels, tour operators, and other travel service providers necessary to fulfill your booking
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure authentication systems (Clerk)
• Regular security audits and updates
• Access controls and employee training
• Secure hosting infrastructure

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have the following rights:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your data (subject to legal obligations)
• Right to Restriction: Request limitation of data processing
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to certain types of processing
• Right to Withdraw Consent: Withdraw consent for data processing at any time

To exercise these rights, please contact us using the information provided in Section 11.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. The retention period depends on:

• The nature of the data
• The purposes for which it was collected
• Legal and regulatory requirements
• The need to resolve disputes and enforce agreements

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from those in your country.

We ensure that appropriate safeguards are in place to protect your data in accordance with this privacy policy and applicable data protection laws.

10. Children's Privacy

Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.

11. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us at:

12. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new privacy policy on this page and updating the "Last Updated" date.

We encourage you to review this privacy policy periodically to stay informed about how we protect your information.